Black Friday & Cyber Monday, that time of the year when online and in-store retailers offer deep discounts and storewide sales. While we feel the “peer pressure” to participate in Black Friday & Cyber Monday promotions, we’ve concluded it’s not worth the sacrifice to our core mission. Therefore, we are opting out of Black Friday & Cyber Monday this year.

Orbit Baby's mission has always been to create quality products with a first-class customer experience. At every step of the way, we have thoughtfully made decisions to lay a foundation that our customers can rely on. Our products are constructed with quality materials, we go above and beyond industry safety standards and we are proud to provide exceptional service at every stage of our customer's journey.

The added perks like personalized video demos, free shipping and returns, access to our in-house Certified Child Passenger Safety Technician and unmatched customer service is what makes Orbit Baby the high-touch luxury experience that it is.

Behind the scenes we are planning, innovating, testing and creating for the future, all while taking care of our employees and their families. So, when deciding what defines our mission, we decided to dedicate our dollars to back it up. The price you see reflects all that we pour into our products, customers, manufacturers, resources and employees, 365 days of the year.

So, in lieu of Black Friday & Cyber Monday this year, we are going to continue to push the boundaries of our business and focus on long-term sustainable growth that enriches everyone and everything that is Orbit Baby.

All that being said, if you have a different perspective, I want to give you the opportunity to voice it. Feel free to email me directly at bjones@orbitbaby.com. I will be reading every email and responding to those that I can.

Sincerely,

CEO | Orbit Baby