Go 1-on-1 with our product specialist with a one-way video call (don't worry, you'll see us but we can't see you). See different colors, ask questions, and learn about what makes us great. It's quick, free and no obligation to buy.
Get a FREE gift with purchase when you book an appointment!START A VIDEO CALL
Book an Appointment
Available: Monday - Friday 9am - 4pm PST
On Your Time
From the Comfort of Your Home
See our entire product line in action and ask away! We can answer any questions you have and offer tailored advice and product recommendations to suit your lifestyle.
I had no idea what I needed. Chrissie walked me through every product.
I couldn't see the stroller in person but this was the next best thing!
How Does It Work?
Live Video Support FAQ
Our video demo service is a FREE service for customers who are looking for an introduction to the Orbit Baby brand and would like to explore our product line. See the product in action, ask questions and get the advice you need to help make your purchase.
If you already own our system and you have a question or need support, we'd love to assist you at firstname.lastname@example.org
By default, we only use your microphone so we can talk to each other. It's a one way video link from the store to you, you'll be able to see us but we can only hear you.
If you would like to do a two way video call there is an option for that.
No, the service is completely anonymous. We only use your microphone so we can talk to each other. It's a one way Video link from the store to you, you'll be able to see us but we can only hear you. And the service completely free with no obligation to buy!
At the moment video support is limited to only when you see a green dot on the video chat icon at the bottom right of the webpage. If we're not available, it means we are on a call or it is outside of our operating hours. Check back or schedule an appointment with us!
We can take as little or as much time as you want. There is no time commitment. Want a quick 5min demo, no problem!