Frequently Asked Questions Strolling Can the Stroller really be folded with one hand? I live in the city, does the Orbit Infant System work well in urban environments? How do I fold and unfold the Stroller? In the city, how do I deal with stairs and subway stations? Can I fold the Stroller with the Cargo Pod in place? The Cargo Pod looks smaller than normal stroller baskets, can it hold enough stuff? With my current stroller, I feel unsafe on hills and my knuckles go white I hold on so tightly - how does the Orbit Stroller deal with hills? How do I cover more of my baby without covering the Car Seat with a spare towel? How do I use the Stroller in a restaurant? I like the ride of pneumatic tires, but how do I deal with flats? What kind of terrain can I use the Stroller on? Can I take the Stroller jogging? Does the Infant Car Seat, Bassinet, or Toddler Stroller Seat work with any other strollers? Does the Stroller meet safety standards? Can I use the Infant Car Seat in a supermarket shopping cart? When I dock the Infant Car Seat onto the Base or Stroller and turn it into a locking position, there is still some slight rotational looseness. Is this a problem? What's the best way to pump air into the Stroller's rear tires? I feel like my Stroller does not turn as easily as it used to when brand new, how can I address this? In the Car Where do I find my Infant Car Seat and Base instruction manual? How do I install the Base correctly in my car? Does the Orbit Infant System meet safety standards and regulations? I live in the city, can I use the Infant Car Seat in a taxi? I don’t own a huge SUV, will the Stroller fit in my trunk? What’s the easiest way to dock the Infant Car Seat into the car? Can I use the Orbit Infant System in a taxi? What are the weight and height recommendations for my Infant Car Seat? Until what age will I be able to keep my baby in the Infant Car Seat? Can I buy extra Bases to use in our other cars? Why does my Car Seat have an expiration date? Will the Base damage my car interior? Why can’t I get my lock-off clamp closed when installing the base with shoulder-lap belt? Why should I register my car seat, and where can I do this? How do I know if my seat has been recalled? How can I get replacement instructions or instructions in Spanish? Are there any parts on the seat that will get hot in the sun? Are there any parts on the Base that will get hot in the sun? Sometimes my harness will not loosen easily, what do I do? How should I adjust the Infant Car Seat harnesses to accommodate bulky winter clothing in cold weather? Will the Orbit Infant System fit in my car? What should I do with my child restraint that’s been involved in a collision? Can the Infant Car Seat still rotate on the Base when my baby's feet hang out slightly over the bottom rim of the Infant Car Seat? How can I keep my Infant Car Seat safety harnesses out of the way so that I can more easily put my baby in the seat? I have a Base from my Orbit Infant System. Does my Base need to be upgraded for Toddler Car Seat use, and why? Can my Toddler Car Seat be used on the Stroller and Rocker? Is the Toddler Car Seat a convertible car seat? What are the weight and height recommendations for my Toddler Car Seat? Why is it good to keep my baby rear-facing in her car seat for as long as possible? I heard about the free Base Upgrade Program Orbit Baby is offering. How does it work? General Questions What does the Orbit Infant System come with? What kind of warranty does my Orbit product come with? Can I purchase replacement or spare parts for my Orbit product? Do you sell products outside of the US? Can I purchase additional Bases for my Infant Car Seat? What is the difference between EPP and EPS foam? How much does the Orbit Infant System weigh? What are the dimensions of the Stroller? What is the price of the Orbit Infant System? Will the Orbit Infant System still be useful after my child is older than 6 months? My baby is still less than 22 pounds and 29 inches, but her feet hang out slightly over the bottom rim of the Infant Car Seat, is this a problem? What is your return policy? Where can I find the serial number and manufacturing date on my Orbit products? Installation Where do I find my Infant Car Seat and Base instruction manual? Should I check my vehicle owner's manual before installing the seat? What is the LATCH system? How do I know if my Orbit Base and Infant Car Seat are installed securely? What do I do if one side of the harness is longer than the other side? How do I loosen the harness? Sometimes my harness will not loosen easily, what do I do? With my Base in the uninstalled "0" position, the knob clicks both ways when I turn it and nothing seems to move, what do I do? After I dock the Infant Car Seat into the Base and turn it to lock rear-facing, it feels like there is a slight amount of rotational movement still. Is this a problem? Cleaning / Maintenance How do I clean my Car Seat upholstery? How do I clean my Car Seat harness? Can I clean the harness buckle? How do I clean the ballistic nylon skins on the Infant Car Seat and Base? How do I clean the sunshade and sunshade extension? Traveling Is the Orbit Infant System approved for use on aircraft? How do I deal with the security check in airports? Is it hard to fly with the Orbit Infant System? Can I walk down airplane aisles with the Infant Car Seat? Toddler Products What is the price of the Toddler Stroller Seat? With the Orbit Infant System costing $900, how much will I end up paying in total after I've bought all of the other Orbit toddler products and modules? What is the difference between the Toddler Stroller Seat and the Toddler Car Seat? Bassinet products How many months can my baby use the Bassinet? Product Specifications What are the weight and dimensions of the Bassinet and the Rocker? What are the weight and dimensions of the Infant Car Seat? What are the weight and dimensions of the Stroller? What are the weight and dimensions of the Toddler Stroller Seat?